Answer with clinic context
Handle routine questions, policies, directions, and service details in the clinic’s own voice—after hours or when staff are busy.
Managed AI phone operations for clinics
The clinic phone line that can actually finish the task.
Pagient answers overflow and after-hours calls, works from the live clinic schedule, and helps patients book, cancel, or change eligible appointments.
Built for Canadian clinics. Staff stay in control.
Live call
02:18Patient request
“Could I move my Thursday appointment to the afternoon?”
Appointment matchedUsing verified caller and clinic records
✓Eligible times checkedProvider, service, room, equipment, and buffers
✓Move confirmedOld time released only after the new time is secured
Appointment updatedThu, 2:30 PM
Live scheduleAvailability checked before a commitment
Policy-boundClinic rules stay authoritative
Human fallbackStaff escalation when confidence is low
One connected workflow
More than an answering service.
Pagient is designed to resolve routine calls—not just collect another message for staff.
Finish scheduling tasks
Read live availability and complete eligible bookings, cancellations, and appointment changes against the clinic schedule.
Escalate the right calls
Forward urgent, sensitive, or out-of-policy requests to clinic staff with a clear operational trail.
Controlled by design
Helpful at the edge. Strict at the boundary.
Pagient does not invent appointment lengths, book outside configured shifts, or ignore room and equipment limits. When the system cannot prove an action is safe, it asks for staff help.
- 01 Patient identity and appointment access are verified before sensitive actions.
- 02 Every clinic is isolated with its own schedule connection, rules, and audit trail.
- 03 Booking conflicts are resolved against the source schedule—not a virtual calendar.
Predictable pilot pricing
Start with the call volume you have.
Managed onboarding and a dedicated clinic number are included. All prices are monthly in CAD.
Starter
$210/ month
- 100 included minutes
- $0.291081 CAD / minute after allowance
- 200-minute monthly ceiling
Professional
$420/ month
- 300 included minutes
- $0.249498 CAD / minute after allowance
- 600-minute monthly ceiling
Growth
$690/ month
- 600 included minutes
- $0.249498 CAD / minute after allowance
- 1,200-minute monthly ceiling
Usage ceilings prevent surprise voice charges. Applicable taxes are additional.
A calmer front desk starts here
Let the next patient call end with an answer.
We map the clinic’s rules, connect the schedule, configure forwarding, and run acceptance calls before launch.